Welcome to Aurixaplay. These Terms of Service govern your use of our online store and the purchase of products offered through our website, aurixaplay.com.

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Aurixaplay is the trading name of ReUp UG (haftungsbeschränkt), a company registered in Hamburg, Germany. Our business focuses on high quality consumer goods made from upcycled materials, with an emphasis on practical products for everyday life.

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By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our store. If you do not agree with these terms, please refrain from using our website.

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Eligibility and Use of Our Website

You must have the legal capacity to enter into a binding purchase agreement to place an order through our store. If you are under the age of legal capacity, you may use the website only with the involvement and permission of a parent or legal guardian.

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You agree to use our website only for lawful purposes and not to engage in any activity that could damage, disrupt, or interfere with the operation of our store.

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We reserve the right to restrict access to our website where necessary to protect our business, customers, or website security, subject to applicable law.

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Products and Product Information

Aurixaplay offers consumer goods intended for everyday use, including products that may be made from up-cycled or recycled materials.

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We make reasonable efforts to ensure that product descriptions, images, and other information are accurate. However, slight differences in appearance may occur due to photography, screen settings, or the nature of materials used in individual products.

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Where a product is described as up-cycled or made from recycled materials, the description should reflect the characteristics of that particular product. We do not claim that every product in our store is made entirely from recycled materials unless expressly stated.

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Product availability may change without notice. If an item becomes unavailable after an order has been placed and paid for, we will contact you regarding the available options, including a refund where appropriate.

Prices and Payments

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All product prices and applicable shipping charges will be displayed on our website before you complete your purchase. Any applicable taxes and additional charges will be shown as required by law.

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The payment methods available for your order will be displayed during checkout. Orders are subject to successful payment authorization or confirmation, where applicable.

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We reserve the right to correct pricing errors and obvious inaccuracies. If an order is affected by a material pricing error, we will contact you before proceeding where required by law. Nothing in this section limits your statutory rights as a consumer.

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Orders and Contract Formation

After placing an order, you may receive an email confirming that we have received it. An automated order confirmation does not necessarily mean that your order has been finally accepted.

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A purchase contract is formed when your order is accepted in accordance with the checkout process and applicable law.

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Please ensure that your contact information and delivery address are correct when placing an order. If you notice an error, contact us as soon as possible at info@aurixaplay.com.

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We may need to cancel an order where payment cannot be confirmed, a product is unavailable, or a genuine technical or pricing error has occurred. If payment has already been collected for an order that cannot be fulfilled, we will arrange an appropriate refund.

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Shipping and Delivery

We dispatch orders from fulfillment locations in the Netherlands, Germany, or France, depending on product availability and fulfillment arrangements.

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We offer the following shipping options:

Free Standard Shipping: Estimated delivery within 4 to 5 business days.

Insured Express Shipping: €4.95, with estimated delivery within 2 to 3 business days.

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Delivery estimates are calculated from the time the order is dispatched, unless otherwise stated at checkout. Actual delivery times may be affected by carrier operations, public holidays, weather, or other circumstances beyond our reasonable control.

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Additional information is available in our Shipping and Delivery Policy.

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Returns, Refunds and Cancellations

Customers are entitled to the applicable statutory consumer rights, including the legal right of withdrawal for qualifying distance purchases.

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For eligible online purchases, consumers generally have 14 days from receipt of the goods to exercise their right of withdrawal, subject to statutory exceptions.

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If you wish to return an item or cancel an order, contact info@aurixaplay.com. We will provide the relevant instructions.

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Further information is available in our Returns and Refund Policy and Cancellation and Withdrawal Policy.

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Intellectual Property

All content on the Aurixaplay website, including text, logos, graphics, and original design elements, is protected by applicable intellectual property laws.

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You may not reproduce, distribute, modify, or commercially use our website content without prior authorization from the relevant rights holder, except where permitted by law.

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Third Party Services

Our website may rely on third party services, including website hosting, payment processing, and shipping providers. These services may be subject to their own terms and privacy policies.

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We are not responsible for the independent content or practices of third party websites, although this does not exclude any liability that cannot legally be excluded.

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Limitation of Liability

We remain responsible for our obligations under applicable law, including obligations relating to product conformity, consumer protection, and the proper fulfillment of orders.

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Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

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Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection

 

Regulation where applicable.

Please read our Privacy Policy to understand how personal information is collected, used, and protected.

 

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website, or legal obligations. The current version will be published on our website.

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Changes will not retroactively remove rights that have already arisen under an existing purchase contract.

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Governing Law

These Terms are governed by the laws of Germany, subject to mandatory consumer protection provisions that apply in the customer's country of residence.

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If you have any questions regarding these Terms, please contact us at info@aurixaplay.com.

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Contact Information

Aurixaplay
Operated by ReUp UG (haftungsbeschränkt)
Elsässer Straße 20, c/o Lisa Bolz
22049 Hamburg, Germany

Email: info@aurixaplay.com
Phone: +49 176 66408568

Commercial Register: HRB 200225
Registration Court: Local Court of Hamburg